GRIEVANCE PROCESS

 
Step 1
• Student should submit their grievances in written form to the program coordinator.

Step 2
• Program Coordinator will try to resolve the grievance submitted.

Step 3
• If the student is not satisfied with the resolution of the grievance, the grievance will be forwarded to the School President.

Step 4
• The School President will pass on the matter to the grievance committee which includes the School President, the Registrar & student relation officer to investigate and resolve the grievance.

Step 5
• A formal one-on-one hearing will be conducted by the grievance committee with the parties involved in the grievance to present their case.

Step 6
• After the conclusion of the hearing, Grievance Committee recommendations shall be forwarded to School Trust for disposition.

Step 7
• The decision of the School Trust will be binding on all the parties.