Grievance Committee

The committee is in charge of hearing and analyzing students’ complaints about their academic programs, grade appeals, and other areas where they may be upset.

The committee consists of the following members:

#	Name	Position
1	Adam Umar	Chair
2	Registrar	Secretary

GRIEVANCE PROCESS

1. The student should submit their grievances in written form to the program coordinator.
2. The Program Coordinator will try to resolve the grievance submitted.
3. If the student is not satisfied with the resolution of the grievance, the grievance will be forwarded to the School President.
4. The School President will pass on the matter to the grievance committee which includes the School President, the Registrar & student relations officer to investigate and resolve the grievance.
5. A formal one-on-one hearing will be conducted by the grievance committee with the parties involved in the grievance to present their case.
6. After the conclusion of the hearing, Grievance Committee recommendations shall be forwarded to School Trust for disposition.
7. The decision of the School Trust will be binding on all the parties.